BEFORE DELIVERY
*If your order has been placed cash on delivery. You get call or message for confirmation! The order will be delivered within 1-2 working days inside Dhaka and within 3-5 working days outside Dhaka through Pathao courier.
*No partial delivery is available, ordering two or more Products means you cannot keep just one Products.You would need to keep all ordered.
*You might receive a call or message to verify your order by checking your order history with your number. Advance payment may be required for certain reasons.
*Make sure to check the product in front of the delivery person before accepting your Products
*Customers with low ratings may be subject to pre-delivery charges.
After Delivery
*For any product issues or exchange/return requests, please inform us within 3 days of receiving the delivery via message in Facebook page or by calling +881782892969
*Pre-delivery charge and delivery charge nonrefundable.
Refunds of any order will be processed within 7-15 working days after the refund request is issued.
[21:23, 4/14/2025] Nawab Khan: Return and Refund Policy
We allow our customers to exchange or return a product abiding by conditions set for the purpose. Now, we accept exchanges and returns within 3 days from the date of purchase.
Conditions for Exchange & Return:
*Purchased Products exchanged only once.
*The product must be unused, unworn, unwashed, unaltered, and without any flaws. Products can be tried on to see if they fit and will still be considered unworn.
*The product must be intact with tags.
*An exchange or return request must be made within 3 days of the purchase for items bought prior to the policy update.
*All items must be returned in their original condition (including all receipts/invoices and packaging)
*The exchanged product must be of equal or higher value than the original purchase. If you choose a product with a lower price, no refund will be issued for the difference.
What if I lose the money receipt/tags
*We will consider it if you lose the money receipt or invoice for exchanges. In that case, you will need to provide the purchase contact number so we can verify your purchase history.
*The exchange offer will no longer be valid for any irreparable damage or bending of the tags
Damages and Issues
*Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.